Paw & Soul
Contact Us
We'd love to hear from you. The Paw & Soul team is here to help.
Whether you have a question about your order, need help choosing a product, or simply want to say hello — we're happy to help.
Order Support
If your question is about an existing order, please include your order number in your message so we can help you more quickly.
We can help with
- Order and delivery questions
- Damaged or incorrectly printed items
- Product and sizing questions
- Shipping and tracking
- General enquiries
Get in Touch
Email: [email protected]
We aim to respond within 1–2 business days.
Support Hours
Monday to Friday
Excluding UK bank holidays
Before You Contact Us
You may find a quick answer on our FAQ or Shipping & Returns pages.
For delivery questions, please remember that our products are made to order, so fulfilment time and shipping time are separate.
A Little Note From Us
“Paw & Soul was created for people who know that the best parts of everyday life are often the simplest — muddy walks, quiet mornings, wagging tails and having your best friend beside you.”
Thank you for supporting our little dog-loving brand.
Paw & Soul
Life Is Better With Dogs.